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Tom Chatfield: technology is evolving our language – for the better!

Drawing on his latest book, Netymology, popular technology speaker and expert on digital culture, Tom Chatfield, shares his thoughts on how technology usage is evolving our language for the better. Chartwell are proud to represent Tom for speaker bookings at events and conferences worldwide, simply get in touch for Tom’s availability, topics and fees.

Over the last few decades, digital media have seen a democratisation of written language unprecedented in human history. Via the more than two billion internet-connected computers and seven billion mobile phones in the world, we are all both authors and audiences – our daily discourse playing out via millions of words typed onto screens.

Tom Chatfield on how technology is improving our language and #netymology released today! For some, this is a process where more inexorably means worse: a degeneration of written language into a shadow of past glories. Yet this misses the point. For alongside their loosening and cheapening of words, our young tools have combined the instant and the infinitely reproducible – and are steadily blurring the bounds between private utterance and public performance. It’s a context within which even the most laughable-seeming simplicities conceal possibilities that demand our attention.

Consider the complexities lurking behind just six letters, in the form of two iconic contemporary initialisms: OMG (oh my God!) and LOL (laughing out loud). Both took up their official places in the Oxford English Dictionary in March 2011 – but boast considerably longer pedigrees. In the case of OMG, this dates back to nothing less than a 1917 letter from Admiral John Arbuthnot Fisher to Winston Churchill, in which the former exclaimed “I hear that a new order of Knighthood is on the tapis – O.M.G.(Oh! My God!) – Shower it on the Admiralty!” LOL, used to express amusement, is a rather younger coinage, dating to the pre-web Bulletin Board Systems of the early 1980s. It’s also, though, a more intriguing one, representing one of the earliest examples of a very-particular trend of digital communications: self-dramatization.

As linguists such as David Crystal have observed, the phrase “laughing out loud” is far from a straightforward description. Someone who types “LOL” – or picks out a laughing-so-hard-I’m-crying emoji on their smartphone’s keyboard – is rarely, if ever, literally laughing out loud. Rather, they’re framing their words within a kind of stage direction: a commentary designed to communicate the conversational emotions that writing doesn’t traditionally convey in the absence of a human face.

It’s a simple innovation that reflects a central contemporary fact. Typing onto screens is becoming a dominant driving force behind language – and this has brought vast ingenuity to bear on turning typed language into a medium as emotive and dynamic as spoken language itself.

Even emoji are only the tip of this particular iceberg. If you want a supreme example of imparting emotional shading to rapidly-typed exchanges, look to the ubiquitous hashtag: born on Twitter in 2007, but soon proliferating elsewhere. Hashtags also speak to a desire to make online interactions as messily, passionately human as possible; but their possibilities for layering performance, politics and in-jokes trump any image. Not for nothing did the UK’s high court label Twitter a “conversation without speech” in a 2012 judgement.

Perhaps most intriguingly, they have also spread back from the screen into our spoken moments, reversing the traditional momentum of language change. To hear someone end a spoken sentence with the words “hashtag first world problems” is truly to be living in a digital age (rough translation: “I want you to know that I know that this thing could only be perceived as a problem by someone privileged; nevertheless, insulated by self-awareness, I am moaning about it.”). If you want to take the pulse of our times with any accuracy, pay close attention to the activity that consumes more human time than any other online: not-so-idle chat.

Tom Chatfield speaker netymologyDr Tom Chatfield is a British author of six bestselling books, broadcaster and tech philosopher. He has advised many of the world’s leading technology firms, and is currently a Visiting Associate at the Oxford Internet Institute. The latest edition of his book “Netymology: a linguistic celebration of the digital world” was published by Quercus US on 2nd August.




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Political analyst Zerlina Maxwell joins the digital outreach team for the Hillary Clinton campaign

Zerlina Maxwell, a well-known political analyst, writer and speaker, has been hired by the Hillary Clinton campaign to join its digital outreach team, according to Buzzfeed News.

Having been profiled in the New York Times by Ben Smith as a top political Twitter voice to follow during the 2012 US election season, a Clinton aide has commented that Zerlina will help work on a range of policy and cultural issues, including feminism and gender inequality. Zerlina will also be focused on “coalitions generally, including African American and women,” the aide said.

The Chartwell team wishes her all the best with the new role as Progressive Media Director for

For more information on how to book Zerlina Maxwell as a keynote speaker for your conference or client event, please get in touch with Jeana Webster at or call on +1 972 385 1021.

DJ Patil joins the startup RelateIQ

It has just been announced that the leading authority on digital media, social networks and data science DJ Patil has joined startup company RelateIQ. Moving on from his position as Data Scientist in Residence at Greylock Partners, DJ Patil has officially joined the team at RelateIQ.

The company use large-scale data-mining technologies to automate relationship tracking in the enterprise and CRM world and launched their public beta in 2013 with a mission to help people build better relationships and make smarter decisions.

Described on the RelateIQ’s blog as their “newest stellar hire”, DJ Patil has become their first VP of Product. He has been adviser to the company from the start, helping founders Steve Loughlin and Adam Evans with tasks such as developing data strategies with engineers.

In the article announcing DJ’s new role, TechCrunch believe he is the ideal candidate: “He brings a significant amount of experience in both data mining and data security, areas where RelateIQ will benefit from Patil’s expertise.” In fact Steve Loughlin told TechCrunch: “We are thrilled to have DJ join the team as his abilities are world-class.”

Click here to visit RelateIQ’s website

Click here to read TechCrunch’s article

Daniel Finkelstein reflects on the state of Britain’s media

Daniel Finkelstein reflects on the state of Britain’s media in The Times today.

It was, Ed Miliband said, wrong that one company, News International, could control such a large proportion of newspaper sales. This allows the company to dominate political discourse.

But most people get their news from the internet or Television. In 2009, the BBC had a 70% market share of the TV news market and was the most popular news website. The BBC is the true master of the news market, not Rupert Murdoch.

The BBC is good, but competition will make it better. The BBC needs a real rival (albeit one policed enough to prevent another moral crisis) to truly thrive.

Danny Finkelstein is an expert speaker on politics and government. He is the Executive Editor of The Times, Chairman of Policy Exchange and is a regular speaker on Newsnight.

For more information, or to book Daniel Finkelstein as a speaker for your conference or event, please contact Leo von Bülow-Quirk at or call 0044 (0) 20 7792 8000.

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