Ron Kaufman Keynote Speaker

  • Ranked #1 Customer Service Expert in the World by Global Gurus
  • Author of 'Uplifting Service; The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet'
  • Co-Founder of 'Uplifting Service', a customer service and management consultancy firm

Ron Kaufman's Biography

Ron Kaufman is the world’s leading business trainer for improving service performance and building service cultures.

Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations have inspired millions.

He is the author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and has also written 14 other books on service, business and inspiration.

Ron’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, online, and on TV. For the past five years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.

As the founder of a worldwide education and consulting company, he enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. Ron speaks to clients about establishing the right culture both internally and externally. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.

Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.

He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.

Ron resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.

Read More

Videos of Ron Kaufman

Talks at Google
Talks at Google
What is Service?
What is Service?
Ron's Virtual Demo
Ron's Virtual Demo
Ron's Live Demo
Ron's Live Demo

Check Ron Kaufman's speaking availability and fees

Interested in booking Ron Kaufman to speak at an event? Please provide your details and we’ll get in touch within 24 hours.

    View our related Speakers

    Laurence Kemball-Cook Speaker
    Exclusive
    Laurence Kemball-Cook
    Clean Energy Entrepreneur
    Alessandro Hatami Speaker
    Exclusive
    Alessandro Hatami
    Co-founder of Pacemakers.io and fintech expert
    Suzanne Williams Speaker
    Exclusive
    Suzanne Williams
    International Hostage Negotiator
    Jennifer Risher Speaker
    Exclusive
    Jennifer Risher
    Author, "We Need to Talk"
    Toomas Ilves Speaker
    Exclusive
    Toomas Ilves
    Former President of Estonia
    Flavilla Fongang Speaker
    Flavilla Fongang Speaker
    Exclusive
    Flavilla Fongang
    Founder of Branding and Experiential Marketing Agency, 3 Colours Rule and Brand Advisor to the BBC
    Dido Harding Speaker
    Exclusive
    Dido Harding
    CEO of the TalkTalk Group (2010-2017)
    Mike Isaac Speaker
    Exclusive
    Mike Isaac
    Technology Journalist and Reporter for The New York Times
    Russell Napier Speaker
    Russell Napier Speaker
    Exclusive
    Russell Napier
    Market Strategist - Co-Founder of ERIC (Electronic Research Interchange)
    Paul Markillie Speaker
    Exclusive
    Paul Markillie
    World expert on the disruptive impact of new technologies