Ron Kaufman Keynote Speaker
- Ranked #1 Customer Service Expert in the World by Global Gurus
- Author of 'Uplifting Service; The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet'
- Co-Founder of 'Uplifting Service', a customer service and management consultancy firm
Ron Kaufman's Biography
Ron Kaufman is the world’s leading business trainer for improving service performance and building service cultures.
Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations have inspired millions.
He is the author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and has also written 14 other books on service, business and inspiration.
Ron’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, online, and on TV. For the past five years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
As the founder of a worldwide education and consulting company, he enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. Ron speaks to clients about establishing the right culture both internally and externally. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.