World-renowned authority on customer loyalty and service innovation
Author of nine national best-selling books
One of the top 30 thought leaders in North America, Leadership Excellence Magazine
“I’ve heard dozens of customer loyalty speakers and thought I’d heard every tip. However, Chip Bell equipped me with a new set of tools in a fresh, enlightening manner.” — President, Verizon Wireless
Chip Bell Speaker Profile:
Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal and “all about me” customers. He is considered a world-renowned authority on customer loyalty and service innovation, writing over 600 articles for many business journals, magazines, and blogs.
He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, NPR Radio and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, USA Today, Money Magazine, Success, CEO Magazine and Entrepreneur. He has authored nine national and international best-selling books including: The 9 Principles of innovative Service; Wired and Dangerous: How Your Customers Have Changed and What to Do about It; Managing Knock Your Socks off Service; Customers as Partners; Magnetic Service; Take Their Breath Away: How Imaginative Service Creates Devoted Customers and Sprinkles: Creating Awesome Experiences Through Innovative Service. His newest book, Kaleidoscope: Delivering Innovative Service That Sparkles was released in February, 2017.
His books have won major awards and been endorsed by the CEO’s or presidents of such service greats as Zappos, Four Seasons Hotels, Chick-fil-A, Starbucks, Ritz-Carlton Hotels, Morgan Stanley, Wolfgang Puck, Build-A-Bear Workshops, JetBlue, Marriott, Kimpton Hotels and Southwest Airlines. Leadership Excellence Magazine listed him among the top 30 thought leaders in North America. ICMI ranked him in the top 10 top bloggers on customer care. HR.com awarded him a Leadership 500 Excellence Award in 2016 for his innovative customer service training programs.
Keynote Topics Include:
For availability and speaker fees, please contact Chip Bell’s speaking agent at Chartwell here, or call +1 972 385 1021 for U.S. inquiries or +44 207 293 0864 for international inquiries.
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