Alex Hunter Keynote Speaker

Global Head of Online Marketing for the Virgin Group
Expert on consumer behaviour and customer experience
Creator and host of Attaché

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Alex Hunter's Biography

Alex Hunter is one of the world’s leading speakers on consumer engagement, consumer behaviour and consumer experience. As Virgin Group’s Global Head of Digital, overseeing the Virgin brand’s entire global digital strategy, Alex was responsible for optimising Virgin customers’ online experience, and maximising their sense of loyalty and engagement with the brand. Alex was also responsible for Sir Richard Branson’s personal digital strategy.

Alex was previously part of the team that founded award-winning airline Virgin America in California. His work there was covered by Time magazine, CNN, and CNBC, amongst others.

As a speaker Alex helps some of the world’s biggest organisations bring “WOW” to their customer experience and branding. Past clients include Volkswagen, Twitter, L’Oreal, Pepsi, GE, Adobe, Shell, Salesforce, Facebook, GSK, and IKEA. In his speeches and workshops, Alex talks about the art and science required to create a long-lasting bond with customers. By showing the human side of brands, exploring the psychology of brand loyalty, and revealing some of the best tactics for keeping customers happy, Alex inspires audiences all over the world with his high-energy sessions.

Alex currently splits his time between London and Northern California.

Use what you know to create customer delight

Alex Hunter interview

Mumbai Travel Guide

Comments & Testimonials

We found Alex to be one of the most interesting and entertaining speakers we have had at our annual conference. He had clearly done his homework and was able to make his presentation both inspiring and practical at the same time. Alex was clearly enthused by our industry and had listened to our brief. The feedback from our delegates was overwhelmingly positive

Hostel World

In all my experience with conferences, I’ve rarely seen a speaker make such an impact. It was engaging, funny at the right times, and the information was so incredibly valuable for this industry. Alex had clearly done his research and put the work in to tailor the presentation following our briefing call. His presentation was referenced by so many other speakers on stage over the following two days, as well as in conversations during the networking sessions - he truly got everyone thinking and that's everything we could have hoped for.