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Jason Bates

Jason Bates

London, UK

Co-founded two new digital banks (Monzo and Starling)

Created the propositions, built product teams, led the design development of the award winning Monzo app

Now as part of 11:FS, leads delivery teams in work across the financial services market to help banks drive digital transformation and help them deliver ‘truly digital banking’

Jason Bates is a digital banking exec. He spent the last three years creating, building, and testing next generation digital banking propositions in the wild. He co-founded two new digital banks (Monzo and Starling) and as Chief Customer Officer created the propositions, built product teams, led the design development of the award winning Monzo app, and defended the regulatory application with the FCA / PRA. Now as part of 11:FS, he leads delivery teams in work across the financial services market to help banks drive digital transformation and help them deliver ‘truly digital banking’. At 11FS he brings a mix of big bank experience with a startup / digital approach to deliver projects rather than just talk about them.

Some of the topics he speaks about:

  • Monzo: Creating a digital bank proposition from scratch.
  • From digitise to digital. how banking is going to change.
  • The next generation banking stack.
  • Special forces: How digital delivery teams are different.
  • Omnichannel banking is dead.

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